Service point
Siikainen Municipality's Santra service point is open on Mondays from 9.00:15.00 a.m. to XNUMX:XNUMX p.m. At other times by appointment or by phone. The address of the service point is Kankaanpääntie 1 A, Siikainen, tel. 044 720 1040.
The service point provides services from Kela and the Tax Administration. Customers have access to a customer terminal that allows them to use the services on the Kela and Tax Administration websites independently or with guidance. Brochures are also available. The service point has its own room where they can study the information in peace.
Services offered by the service point:
Kela
- Advice on Kela matters related to the life situation reported by the customer (including filling out the application, explaining benefits and application deadlines in general)
- Receiving a Kela application, attachment or other document, excluding employment pension applications
and rehabilitation applications for the earnings-related pension system - Providing brochures/forms, etc. Kela material
- Guidance on the use of Kela's online services
- Booking an appointment for Kela's phone appointment service or meeting
- Receiving and recording Kela's customer feedback
- Other customer service situation in Kela matters
Tax administration
- Guidance on how to use the Vero.fi pages for information retrieval
- Guidance and advice on the use of the Tax Administration's online and telephone services
- Distribution of forms, tax instructions and information, and brochures in electronic format
- Services ei belong to:
- receiving tax documents
- initiating tax matters
- tax advice
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